These Terms & Conditions govern your use of our flower delivery services for Brunswick Park and surrounding areas. By placing an order through our website, you agree to comply with and be bound by these Terms & Conditions. Please review them carefully before proceeding with your order. These terms apply to all customers placing orders for flower delivery in Brunswick Park and the neighbouring districts.
In these Terms & Conditions:
To place an order with our flower delivery service in Brunswick Park, you need to complete the following steps:
Order acceptance is at our discretion. Your order is not confirmed until you receive our confirmation and we have received full payment.
All flower arrangements, bouquets, and products are subject to availability. We reserve the right to substitute items with products of equal or greater value and similar style if your chosen flowers or items are unavailable at the time of the order. In such cases, we will attempt to contact you to seek your approval. Seasonal variations and supply fluctuations may affect availability, especially during peak occasions such as Valentine’s Day, Mother’s Day, Christmas, or local events in Brunswick Park. Every effort will be made to match your flowers as closely as possible to the displayed images and descriptions.
All pricing for online flower delivery in Brunswick Park and adjacent areas are displayed in Pounds Sterling (£) and include Value Added Tax (VAT) at the prevailing rate, unless stated otherwise. Delivery charges, where applicable, will be clearly indicated before you complete your purchase. We reserve the right to alter prices without notice, except after you have placed and confirmed an order.
Payment for flower arrangements and delivery must be made in full at the time of placing your order. We accept most major debit and credit cards, as well as any other payment methods specified on our website.
Your financial data will be processed securely through our online payment service provider. We are not liable for any transaction or processing errors that may occur due to third-party payment systems. Orders will not be fulfilled until payment has been successfully processed.
Coverage: Our services deliver across Brunswick Park and nearby areas. Please ensure the delivery address you provide is accurate and accessible. Any failed deliveries due to incorrect or incomplete information may result in a delay or cancelled order, for which we are not liable.
Timescales: Standard delivery will occur during the specified date or time slot requested at checkout, subject to availability. While we aim to accommodate your preferred delivery window, we cannot guarantee exact delivery times.
Missed Deliveries: If the recipient is absent at delivery, our courier may attempt to leave the flowers with a neighbour, reception, or in a safe location. A delivery note will be left for the recipient. Redelivery attempts may incur additional charges at our discretion.
Unforeseen Events: We will not be liable for delivery delays or failures resulting from circumstances beyond our control, including but not limited to severe weather, public holidays, or disruptions in transport networks.
You may amend or cancel your flower delivery order as follows:
To request an amendment or cancellation, please use the contact facility on our website, quoting your order reference number for ease of processing.
Due to the perishable nature of flowers, returns are only accepted if:
If you are dissatisfied with your order, contact us within 24 hours of delivery, including photographic evidence to substantiate your claim. Where appropriate, we will offer a replacement, refund, or partial refund at our discretion.
By placing an order for flower delivery in Brunswick Park, you confirm that:
Our liability for any loss or damage arising from your use of our website or services is strictly limited to the purchase price of the products and any related delivery charges. We accept no liability for indirect, consequential, or incidental losses, including but not limited to lost profits, goodwill, data, or anticipated savings.
If products are delivered in a damaged condition due to our fault, our liability will be limited to replacement or refund as set out in the section above. We take all reasonable care to ensure the website is secure and accurate, but we make no warranties regarding the uninterrupted or error-free operation of our service.
Nothing in these Terms & Conditions limits our liability for death or personal injury caused by our negligence, or for fraud or fraudulent misrepresentation, or for any other liability that cannot be excluded or limited under applicable law.
All personal data provided in connection with your online flower order in Brunswick Park and surrounding areas will be handled in accordance with our Privacy Policy and in compliance with applicable UK data protection legislation. This includes the Data Protection Act 2018 and the UK General Data Protection Regulation (UK GDPR). We will use your information solely for the purpose of processing your order, delivering your products, and, if you have consented, keeping you informed of future offers and services.
All content, images, logos, and information displayed on our website are the property of their respective owners. You are not permitted to download, copy, reproduce, republish, or transmit any part of this website without prior written consent, except as necessary for using our flower ordering service.
These Terms & Conditions are governed by and construed in accordance with the laws of England and Wales. Any disputes arising in connection with these Terms & Conditions or flower deliveries to Brunswick Park and surrounding areas shall be subject to the exclusive jurisdiction of the courts of England and Wales.
If any provision in these Terms & Conditions is deemed invalid or unenforceable, the remaining provisions shall remain in full force and effect. Failure to enforce any right or remedy under these terms does not constitute a waiver of such rights or remedies. We reserve the right to amend these Terms & Conditions at any time; changes will be effective once published on the website. You are advised to review these terms regularly.
If you have any questions, concerns, or require clarification regarding these Terms & Conditions or any aspect of our flower delivery service in Brunswick Park, please get in touch via our website’s contact feature. Our team is committed to providing a timely and satisfactory response to all customer queries.
Note: These Terms & Conditions apply to customers placing orders for online flower delivery in Brunswick Park and all adjacent districts that we service.
This website is operated by HF ONE LONDON LIMITED, a company registered in England and Wales under company number 14314390.
Our business correspondence address is .
HF ONE LONDON LIMITED operates a nationwide network of trusted local florists and delivery partners. Each local website, including this one serving customers in Brunswick Park, represents a specific delivery zone within this network — ensuring same-day delivery and personalised customer care across the UK.
All online orders are centrally processed by our team and fulfilled by approved local partner florists closest to the recipient’s address in or near Brunswick Park.
For assistance with orders, returns or account queries, please fill out the Contact Us form.
Please fill out the form below to send us an email and we will get back to you as soon as possible.
