At Flower Delivery Brunswick Park, we take pride in our reputation as a trusted local florist, delivering the freshest blooms to homes and businesses throughout the area. Our Fresh Flowers Guarantee means that every bouquet and arrangement we deliver is selected and prepared with care, so that you and your loved ones receive flowers that are beautifully presented and full of life.
If your flowers arrive damaged or do not meet your expectations for freshness upon delivery, please let us know as soon as possible. We understand the importance of every special occasion and value your trust in our local Brunswick Park service. Reporting any concerns promptly helps us to resolve issues efficiently and keep our service standards high.
For deliveries that arrive visibly damaged or wilted, we kindly ask you to provide a clear photograph of the arrangement on the day of arrival. This allows us to assess the situation and provide the best solution for you.
Our arrangements are designed to last a minimum of 5 days from the delivery date, provided they receive the proper care. To get the most from your flowers, please follow the care instructions provided with your order. Our commitment to freshness is central to our service, and we always strive to exceed your expectations for quality and longevity.
If your flowers do not arrive in pristine condition or fail to meet our freshness guarantee, we offer two options:
To ensure a swift resolution, please notify us within 24 hours of delivery with supporting details and photos where possible. Our friendly team will respond quickly and work with you towards the best outcome.
Your satisfaction is our top priority as a florist dedicated to the Brunswick Park community. Should you wish to raise a complaint or discuss any concerns about your order, our team is here to listen and help. All complaints are handled professionally and confidentially, with the aim of reaching a fair and prompt resolution.
Simply contact us with the details of your complaint, including your order number and specific concerns. Our team will acknowledge your message and aim to provide a resolution within two working days. We value your feedback and use it to improve our service for all families and businesses we serve in the local area.
Flower Delivery Brunswick Park is proud to serve our local community with fresh, vibrant flowers backed by fair and transparent policies on returns, refunds, and complaints. We believe trust is earned through reliability, quality, and open communication. Thank you for choosing us for your flower gifting needs—your satisfaction and peace of mind are at the heart of what we do.
Please fill out the form below to send us an email and we will get back to you as soon as possible.
